Return & Refund Policy

Return Yes, we have a 30-day refund policy. Please note that while some cats have an immediate and positive response to Calming Cat bed , others do take time to get used to it. We suggest having faith in the widely used process of proprioceptive input – simply look at our reviews to see the success rates!Please note we will not be able to accept your return for refund if you are out of our 30-day trial period, regardless of the condition of your Calming Cat bed. We believe 30-days to be a very fair amount of time in which to try and decide whether or not it works for your cat. To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds To be eligible for a refund, your item must be in the good condition that you received it with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Return & Refund Policy￼

Return & Refund Policy